ICICI Bank Srilanka ICICI Srilanka Complaint
customer first
At ICICI Bank, we believe in providing the best of services to our customers. We provide our customers with easy access to information on our products and services. If at any stage you feel that our service levels are not up to your expectations please feel free to contact us on following options.
011 4242400
customercare.srilanka@icicibank.com
or you may please complete and submit the Complaints Form in writing to our branch
58, Dharmapala Mawatha, Colombo 07
We will get back to you, within five working days of the receipt of your grievance. The Bank will resolve/respond to your Grievance within 4 weeks of the written acknowledgment.